“Selecting and implementing the right ERP software solution is a long-term investment for the future of any business, so we approached our decision very carefully. We were looking for a product suite with both industry depth and a broad suite of functionality, as well as a vendor who will be a trusted advisor to our team. Tensoft's solution suite [Tensoft FSM, Tensoft RDM/D, Tensoft MNC, Tensoft High Tech Dashboard, Microsoft Dynamics GP] will enable us to streamline our current processes, increase visibility and auditability, and seamlessly integrate with our supply chain.”
— Marc Jones, Chief Financial Officer, CHiL Semiconductor
“We were impressed with Tensoft's end-to-end solution for the fabless semiconductor industry, and its ability to scale with us as we grow. Our business is growing very quickly right now, and we expect that our needs will evolve in unexpected ways, since that's the nature of our industry. Tensoft's solution will allow us to scale our ERP software solution investment [Tensoft FSM and Microsoft Dynamics GP end-to-end ERP and supply chain solution using Tensoft's cloud computing model] while enabling us to 'turn on a dime' when market needs necessitate a rapid response.”
— Tupper Patnode, V.P. Operations, Syndiant
“We chose Tensoft because of their proven ability and reputation for providing industry-specific, end-to-end ERP via a SaaS model. Tensoft FSM offers functionality - including semiconductor operations management, distributor Point Of Sale analysis, and executive dashboards - that's essential to our corporate goals, and the on-demand model gives us access and support for our global operation.”
— Eric Erdman, CFO, ViXS
“CICLON Semiconductor was evaluating another tier-one ERP and supply chain solution that had an excellent reputation in our industry. The solution that Tensoft proposed had to at least match – if not exceed – the functionality in that solution. We were pleased to see the process efficiencies that Tensoft FSM achieved – all without the ‘work-arounds’ that the other solution required. Once we confirmed functionality parity, Tensoft’s total value proposition was evident. We were also confident that the benefit of using the new implementation methodology outweighed the risk of being an early adopter.”
— Steve Heiner, VP of Manufacturing & Operations, CICLON
“Sierra Monolithics chose Tensoft FSM as part of our long-term strategy to deploy a holistic enterprise platform to manage and support our projected growth. The company’s robust semiconductor expertise and client base, as well as FSM’s functionality and Sarbanes-Oxley support convinced us that this was the best solution for our needs.”
— Trevor Roots, Chief Financial Officer, Sierra Monolithics
“SEMICOA selected Tensoft to support its high reliability semiconductor IDM business over other ERP-MES systems because of the industry knowledge, experience and value offered by Tensoft’s complete and well established solution. Other ERP software systems lacked the understanding of the semiconductor’s Inverted Bill of Materials that the Tensoft solution is configured to address. Tensoft has a capable, proven, and cost effect product that addresses our current demands and expected future needs. We are confident that Tensoft will enable SEMICOA to continue to grow to new records in revenue and profitability, providing our customers with industry leading products and services.”
— Perry Denning, CEO, SEMICOA
“Because iWatt consists of both a power management IC business and a wholly owned subsidiary that manufactures power-conversion modules, we need to manage both an Inverted Bill of Materials for fabless production and a Bill of Materials for discrete manufacturing. Tensoft has been able to help us address this in a systematic, scalable approach. We consider this to be a critical success factor for iWatt’s growth, particularly as our production volume continues to ramp.”
— Alex Sinar, V.P. Operations, iWatt
“Our evaluation of the available options identified Tensoft as the one provider who could deliver end-to-end functionality including production control, operations planning, general accounting, production costing, and customer service — all in a single seamless solution. The advantage of this approach is that it will give management access to critical information across the organization, in a system that will scale with our business. The delivery of the entire system by one solution provider and the low upfront investment required made MyTensoftFSM a no-brainer for us.”
— Bruce Warren, VP & CFO, Axiom Microdevices
“I’ve had extensive experience with fabless manufacturing and inventory costing, so I’m well aware of the drawbacks of unintegrated systems. To gain the efficiencies that we’ve achieved, it was vital that we select and implement a truly end-to-end solution, completely integrated with a solid financial system that can scale as we grow. With FSM, we have out-of-the-box detailed inventory tracking and genealogy, logistics and production control. We chose the right solution.”
— Ron Beeson, Corporate Controller, Open-Silicon
“During this critical stage in Axiom Microdevices’ growth, we see great value in the SaaS model, which delivers online functionality via subscription licensing. The choice of service providers is equally important. Tensoft has gone out of their way during and after our implementation to support my team.”
— Gary Cheek, VP Operations, Axiom Microdevices
“It would have been easy for Tundra to have chosen a tier one vendor of ERP and Supply Chain Systems; however the right solution was found in Dynamics GP and FSM from Tensoft as it was important to select a solution that provided the right balance of functionality, simplicity and life cycle cost appropriate for our business today. This approach lead to our selection of Tensoft as system supplier and implementation partner.
Dealing with a smaller system vendor has enabled Tundra to talk directly to senior developers and influence timing of needed enhancements. The support we have received has contributed greatly to our success.”
— Keith Oscroft, Former Director IS, Tundra Semiconductor Corporation
“Comparing FSM to other solutions that I’ve implemented, I must say that the most useful capability we’ve found is the visibility — actually seeing the information in the system. In the past after I’ve implemented systems, we would have to spend the next 2-4 months — or even longer — writing custom reports to be able to see the information. With FSM, the Tensoft folks actually thought through all that in advance. The screens and reports are already there, which allowed me to see the information from day one.”
— Cindy Pence, Former Director of Semiconductor Operations, Global Locate
“Our company’s production model is unique, in that each product that we manufacture is customer-specific. We need tight supply chain and procurement control to avoid over-building and maximize profitability. Tensoft understood our needs, and has delivered to them, including on-site support at our facility in India and middle-of-the night training sessions via LiveMeeting so all of our staff could participate.”
— Ron Beeson, Corporate Controller, Open-Silicon
“The FSM system works great and has helped us out quite a bit. One of the big issues in which we take comfort is the security level the system provides. Before, our system was pretty wide-open. You couldn’t lock users out of specific fields or screens. With FSM, we are able to define what certain people’s roles are. As a result, we now have more people in the system, but we also have more security, to make sure we maintain the segregation of duties. This type of security is a key thing that auditors look for, and it has really worked well.”
— Brian Yates, Budget, Planning & Treasury Manager, Ramtron International
“FSM supports our product complexity with its ability to run through many routes and change the routes, when necessary. It’s not as structured or rigid as other software products. If we need to link it to another product, we have that ability. We can re-work and change the part number if we need to — or not. Costing also. It costs the re-work portion accurately, because it understands fabless manufacturing.”
— Dawn Harmon, Cost & Inventory Accountant, Ramtron International
“Tensoft FSM resolved these issues, mainly by giving us a daily tracking of our available material. We’re also able to pull in our sales forecasts, look at our needs in future periods and look forward to see exactly what materials we need, and how we’re doing against our forecasts. We can also track by salesperson, to see if they forecast material accurately. We can see if they’re 50% accurate, 70% accurate, etc. One of our main concerns is keeping inventory down. Inventory is one of our big money consumers, so our inventory is ‘just-in-time’ as much as possible. FMS gives us much more visibility and flexibility into the inventory than our previous system.”
— Brian Yates, Budget, Planning & Treasury Manager, Ramtron International
“If I think about the FSM solution and how it solves unique fabless problems, multi-chip modules come to mind. Global Locate is the first company where I’ve had to deal with input materials and the need to track the traceability. It’s important to us that FSM support that functionality. The FSM solution supports what we need — the capability of having correct costs, to have the input part tracking all the way through for genealogy — all this is included.”
— Cindy Pence, Former Director of Semiconductor Operations, Global Locate
“I was pleased to find an ERP solution that offers excellent value, as well as the specific functionality that our business requires. Tensoft and our team at Ramtron did a fantastic job of working together to complete this project as the implementation was very smooth compared to my previous experiences with ERP systems. This new system will help us keep our finger on the pulse of our daily operations and its scalability will allow it to grow as we grow. I would highly recommend Tensoft to fabless semiconductor companies that want to replace or upgrade their legacy systems.”
— Eric Balzer, CFO, Ramtron International
“Great Plains has many of the characteristics and capabilities that a company like GCT needs. It provides most of the key features we require, but it doesn’t handle some of the critical requirements of semiconductor manufacturing, lot tracking, inventory costing, or any of the other industry-specific needs we have. Less than a month after ‘go-live,’ Tensoft FSM is already saving us time. Eventually, I think the time-savings will be tremendous. Tensoft FSM started adding value almost immediately. The implementation went exceptionally well. Despite the inherent difficulties in any implementation as well as additional challenges that resulted from managing the process from different locations and time zones, the project was completed on schedule and the cut-over to the new system was completed without any significant issues. This was a real testament to the team.”
— Ron Wilderink, Chief Financial Officer, GCT Semiconductor
“Thanks to Tensoft’s thorough understanding of the fabless industry and their deep knowledge of Microsoft-Great Plains, we’ve been able to get an extraordinary amount of information from our ERP system, in the precise format that we want.”
— Jeff Grygier, Chief Financial Officer, Global Locate, Inc.
“I want to personally communicate my very high regard and respect for the quality of the support team that Tensoft provided for this project. They have all been extremely competent, very hard working and an absolute pleasure to work with.”
— Eric Balzer, CFO Ramtron International, Inc.
“One of the key benefits is that we now have a system that can ‘talk’ to Microsoft-Great Plains.”
— Charles Chang, IT Director, GCT Semiconductor
“Before FSM, a Sales Operator in Korea input data, moved products through the assembly process in a manual system to finished goods, and then calculated inventory values using spreadsheets. This process was time-consuming and error-prone. We had to make many adjustments at month end. When we recorded inventory receipts from vendors, human error also created a number of problems. Tensoft FSM automates all that.”
— David Yoon, Controller, GCT Semiconductor
“Tensoft service and support is great — they are always prompt to respond to questions and do so with a smile. Their consultants are the best I’ve worked with — knowledgeable, sincere, and friendly.”
— Ed Lu, Worldwide Financial Manager, Fortemedia, Inc.
“Now I don’t need to email commitment dates to the Sales team. I just enter them into Tensoft FSM, and they upload directly to the Microsoft-Great Plains’ Sales Module. With the time difference and the different locations, I was concerned. If there were problems, I wondered how they would be solved. But my support requests to Tensoft were answered quickly and thoroughly. I’m confident now.”
— Jenny Lee, Logistics Manager, GCT Semiconductor
“Before Tensoft FSM, the valuation of inventory was extremely difficult. We used many spreadsheets and inputs from two systems. Our close process was extended for days. Now we accomplish in hours what used to take days Every month, I used to struggle to reconcile inventory. With Tensoft FSM, I don't have to do that. Now we have the luxury of having time to really analyze what’s going on.”
"FSM is a great product for the fabless industry and Tensoft has built a proven track record of successful implementations. Getting a system ‘live’ and fully integrated isn’t something that can be taken for granted, as anyone who’s experienced a failed implementation knows. A nice demo is one thing — actually delivering benefits and value is another. Tensoft delivers."
- Ron Jones, CEO of N-Able Group and Silicon Border
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