SOLUTIONS FOR STREAMLINED BILLING AUTOMATION
Available With: Microsoft Dynamics, Other Major ERP Solutions
Manage Complex Customer Contracts
The signed contract with a customer brings opportunity and challenges. The challenge is to bill and track all of the required contract events while maintaining team productivity, visibility into the data, and contract compliance.
Improve Customer Satisfaction
Invoice accurately and in a timely manner based on the contractual terms to eliminate surprises and unplanned events for your customers.
Eliminate Missed Invoices
Do away with revenue or billing leakage so that all value is captured from your customers.
Streamline Contract Extension and Renewals
Easily extend contract period of performance dates and update contract pricing to support long term customer agreements.
Improve Contract Data Visibility
Leverage your contract data for insight into projected billings, projected revenue, billing and contract renewal status. Store and manage all information about customer agreements in a single location.
Improve Productivity and Process Control
Leverage consistent repeatable contract management models to improve internal control while automating required business processes.
Understand Business Drivers and Trends
Understand and analyze billing events through a characterization events lense (ongoing. new, cancelled, changed, and upgraded)
Automate Even the Most Challenging Billing Scenarios
Integrate your delivery systems or other contract event drivers to fully automate usage based or event based billing.
Increase Financial Reporting Accuracy
Detailed historical and future views for more accurate business management and planning.
Fully Integrate with Revenue Management
Support deferred revenue processes through integration with Tensoft Revenue Manager.
Features Overview:
Create a Central Repository
Contract billing management manages all contract, billing, and delivery dependency information, including documents and key dates
Track & Integrate Dependent Processes
Include go-live or customer acceptance events – along with related billing impacts – in your contract administration.
Change Management
Track and identify change events in contracts to support upgrades, downgrades, additions, co-terminus agreements, and multiple contract revisions.
Supports All Required Billing Models
Manage recurring invoices, usage based invoices (including support for pricing tiers), and milestone or event based billings. Unlimited schedules and pricing tiers supported.
Integrate With Your Business System
Integrate with your financial system, your CRM system, and your operations management systems, to streamline communication and improve productivity across your company.
Integrate With Revenue Management
Full integration with Tensoft Revenue Manager to support the simplest to the most complex revenue management requirements.
Separate Billing & Revenue When Needed
Optional Contract Revenue supports creation of deferred revenue from the contract, and the use of unbilled accounting to completely separate billing events from the deferred revenue management.
Track Key Customer Delivery Events
Manage go-live or customer acceptance events by user defined stages. Manage multiple go-live events by contract as needed. Mass change/update management supports easy insight and update of go-live events across all contracts.
Channel and Complex Customer Billing Management
Supports separate bill and contract customers to support the end customer and channel or intermediary billing models. Configuration options support billing by contract or across contracts to support consolidated billing by bill to customers.
Create All Required ERP Documents
Contracts can create invoices, returns, and sales orders (customer fulfillment required) documents for ERP system required processes.
Contract Deliverables
Track key dates and pending or future invoices required based on contract terms. Manage invoice release and other related contract events through reminders and integration with customer go-live tracking.
Report & Analyze
Complete management for contracts, including renewals, billing, revenue scheduling and allocation.