This website uses cookies. Read more
Please click the consent button to view this website.
I accept
Deny cookies Go Back

Tensoft Privacy Policy

Effective as of May 22, 2018, Tensoft, Inc. (“Tensoft”) has updated our Privacy Policy (“Policy”). For a prior version of our Policy, click here.

This Policy details our commitment to protecting the privacy of individuals who visit our website[s], who register to use the products and services which Tensoft markets for subscription (the “Service”), or who register to attend Tensoft events. This Policy describes how Tensoft collects, uses, and discloses personal data, and the choices you have with respect to that data.

Definitions

Service
Service(s) refers to Tensoft’s subscription services or hosted products.

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically by visiting a web site, such as IP addresses.

Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

TensoftData Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

Data Subject (or User)
Data Subject is any living individual who is using our Service(s) or visiting our website and is the subject of Personal Data.

Information Collection And Use

Tensoft collects several different types of information for various purposes to provide and improve our Service(s) and website. By using the Service(s) and website(s), you agree to the collection and use of information in accordance with this policy.

Types of Data Collected

Personal Data
While using our Service(s) or accessing certain pages of our website(s), Tensoft may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

For website visitors, Tensoft may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email Tensoft sends.

For Tensoft Service(s) users, Tensoft uses your Personal Data to provide the services and support that your employer has contracted with Tensoft to provide, including notifications about service events. In addition, Tensoft may also use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email Tensoft sends.

Usage Data
Tensoftmay also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data
Tensoft uses cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to access all or some portion of our website.

Use of Data
Tensoft, Inc. uses the collected data for various purposes:
• To provide and maintain our Service(s)
• To notify you about changes to our Service(s)
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support for our Service(s)
• To gather analysis or valuable information so that Tensoft can improve our Service(s) and website(s)
• To monitor the usage of our Service(s) and website(s)
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other products , services and events which Tensoft offers that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Tensoft, Inc.’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data Tensoft collects and the specific context in which Tensoft collects it.

Tensoft, Inc. may process your Personal Data because:
• Tensoft needs to perform a contractual obligation with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Data

Tensoft, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Tensoft will retain and use your Personal Data to the extent necessary to comply with our legal and/or contractual obligations (for example, if Tensoft is required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Tensoft, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or Tensoft are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that Tensoft transfers the data, including Personal Data, to the United States and processes it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Tensoft, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, Tensoft, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Tensoft, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Tensoft, Inc.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

Tensoft takes the security of your data very seriously. We work diligently to protect the Personal Data you provide from loss, misuse, and unauthorized access or disclosure. Given the nature of communications and information processing technology, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While Tensoft strives to use commercially acceptable means to protect your Personal Data, Tensoft cannot guarantee its absolute security.

“Do Not Track” Signals

Tensoft does not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tensoft, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data Tensoft holds about you and/or if you want it to be removed from our systems, please contact us at privacy@tensoft.com.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information Tensoft has on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that Tensoft restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information Tensoft have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Tensoft, Inc. relied on your consent to process your personal information.

Please note that Tensoft may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

Tensoft may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Support Tickets

Tensoft uses a third-party service to provide product support to our customers.

Zendesk
Zendesk provides a customer service and engagement platform that manages customer support requests. Zendesk uses the data collected from Tensoft customers to resolve support issues and requests, and to provide Tensoft with data on these support requests. For more information on the privacy practices of Zendesk, please visit the Zendesk Privacy Terms web page: https://www.zendesk.com/company/customers-partners/privacy-policy.

Hosting Services

Tensoft uses third-party services to provide hosting for our customers.

Amazon Web Services (AWS)
AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud, including Tensoft customers. AWS has data center locations in the U.S., Europe, Singapore, and Japan. For more information on the privacy practices of AWS, please visit the AWS Privacy Terms web page: https://aws.amazon.com/privacy.

SaaSPlaza
SaasPlaza is a cloud provider of Microsoft Azure and Dynamics Services. SaaSPlaza manages enterprise grade cloud infrastructure for business-critical applications in the Microsoft Cloud for their partners and their customers, including for Tensoft’s Microsoft Dynamics GP customers. For more information on the privacy practices of SaasPlaza, please visit the SaasPlaza Privacy Terms web page: https://www.saasplaza.com/policies.

Managed Services

Tensoft uses a third-party service to manage Tensoft’s hosting environment at AWS.

Connectria

Connectria provides cloud computing, managed hosting and custom hosting solutions, including complex multi-vendor solutions. Connectria support a broad range of technologies, managed services and security. For more information on the privacy practices of Connectria, please visit the Connectria Privacy Terms web page: https://www.connectria.com/legal/privacy_policy.php .


Analytics

Tensoft uses the following third-party Service Providers to monitor and analyze the traffic on our website(s)

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Tensoft uses remarketing services to advertise on third party websites to you after you visited our website. Tensoft and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

Tensoft may provide some paid products and/or services within the Service or on the website that require prepayment, such as online training or user conferences. In that case, Tensoft use third-party services for payment processing (e.g. payment processors).

Tensoft will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors Tensoft works with are:

PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. Tensoft strongly advise you to review the Privacy Policy of every site you visit.

Tensoft has no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Tensoft does not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If Tensoft becomes aware that we have collected Personal Data from children without verification of parental consent, Tensoft will immediately take steps to remove that information from our servers.

Changes To This Privacy Policy

Tensoft may update our Privacy Policy from time to time. Tensoft will notify you of any changes by posting the new Privacy Policy on this page.

Tensoft will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
• By email: privacy@tensoft.com

Go Back

www.tensoft.com

Fabless ERP and Revenue Recognition Software for High Tech Companies

  • LinkedIn
  • Twitter
  • YouTube
  • Solutions
    • Products
      • Tensoft SemiOps
        • Tensoft DemandOps
      • Tensoft Revenue Lens
      • Microsoft Dynamics 365 Business Central
      • Microsoft Power BI
    • By Industry
      • Semiconductor, IoT & AI
      • Software /SaaS
    • By Business Needs
      • Operations
      • Revenue Recognition
      • Financials
      • Business Intelligence
    • Services
      • Professional Services
  • Resources
    • Fact Sheets
    • Case Studies
      • Revenue, Billing and Contract Management Case-Studies
      • Semiconductor and High Tech Case-Studies
    • White Papers
    • Product Videos
  • About Us
    • Events
    • News
    • Careers
    • Partners
      • Strategic & Technology Partners
  • Support
  • Customers
    • Customer Benefits
      • Customer Training Webcasts
    • Customer Case-Studies
      • Revenue, Billing and Contract Management Case-Studies
      • Semiconductor and High Tech Case-Studies
    • Momentum 2.0: The New Tensoft User Conference
      • Agenda
      • Get Involved
      • User Conference Testimonials
    • Tensoft Knowledge Base
  • Knowledge Base
  • Blog
  • Contact Us

Events

Tensoft Events Deliver Timely, Relevant Information and Offer On-demand Viewing

Get Alerts for New Webcasts

Tensoft offers a variety of thought leadership webcasts, covering topics of interest for the semiconductor, software and technology industries. Click here to be notified of these industry-focused events. By registering, you will be the first to know when we announce new training sessions.

Upcoming Conferences, Seminars & Webinars

May 10-11, 2022
Spring Momentum 2022
Tensoft will be hosting Spring Momentum 2.0, the customer-exclusive online user conference, on May 10 & 11. Stay tuned for conference agenda!

Past Conferences, Seminars & Webinars

September 21-22, 2021
Momentum 2021 Q3
Tensoft hosted the customer-exclusive user conference, Momentum 2.0, on September 21 & 22. You can view the detailed agenda here.

May 11-12, 2021
Momentum 2021 Q2
The first user conference for the year 2021 was held in May! View the agenda here.

September 22-23, 2020
Momentum 2020 Q3
On September 22 and 23, Tensoft hosted Momentum 2.0, our customer-exclusive online user conference hosted twice a year. Training sessions on Tensoft SemiOps, Tensoft DemandOps, Microsoft Power BI and Microsoft Dynamics 365 Business Central were covered during this conference.

May 19-20, 2020
Momentum 2020 Q2
The first user conference for the year 2020 was hosted in May and covered sessions on Tensoft SemiOps, Tensoft DemandOps and Microsoft Dynamics 365 Business Central.

May 20, 2020
Webcast: “What’s New in Microsoft Dynamics 365 Business Central”
Presented by John Ocampo, in this webcast you will learn about the new and planned features in Microsoft Dynamics 365 Business Central. To view the recording, click here.

September 10-11, 2019
Momentum 2019 Q3
Tensoft will be hosting Momentum 2.0, the customer-exclusive online user conference on September 11 & 12. View the conference agenda here.

September 10, 2019
Webcast: “Lean Document Management for the Semiconductor Industry”
On September 10, guest presenter Joe Byrne, the CEO of Cognidox Limited, presented this informative webcast on document management for the semiconductor industry. For webcast recording, click here.

June 18, 2019
Webcast: “Overview of Dynamics 365 for Customer Engagement”
Get an overview of Dynamics 365 for Customer Engagement, the solution crowned CRM Market Leader 3 years in a row by CRM Magazine. Our friends from Dyn365Pros presented this informative webcast. You can view the webcast recording here.

Mar 12-14, 2019
Momentum 2019 Q1
After the great success of our first online user conference last year, we are pleased to announce Momentum 2.0 for Q1 this year. It will be held from Tuesday, March 12 – Thursday, March 14 with the sessions distributed over 3 half-days. For conference agenda, click here.

Mar 13, 2019
Webcast: “What’s New in Microsoft Dynamics 365 Business Central”
In this webcast, Tensoft COO and Dynamics 365 Business Central expert Dan Berube covered some of the new features from the October’18 Release. For agenda details, click here.

Nov 14, 2018
Webcast: “ASC 606: Understanding Contract Modifications and Variable Consideration”
Tensoft’s Business systems consultant and revenue recognition expert, Jason Ochipa, presented this informative online training course on the new standards in revenue recognition. This webcast was CPE eligible and a great way to keep up with the most current information from your desk. For webcast details, click here.

Oct 16-18, 2018
Momentum 2018
We are pleased to announce Momentum 2.0, our online customer-exclusive user conference, from October 16-18, 2018. For conference agenda, click here.

Oct 17, 2018
Webcast: “Introducing Microsoft Dynamics 365 Business Central”
Tensoft COO Dan Berube presented an informative – and CPE eligible – webcast on Microsoft Dynamics 365 Business Central. This webcast provided an online tour of Microsoft’s cloud ERP/accounting solution. For more details, click here.

Oct 16, 2018
Webcast: “How to Use Microsoft Dynamics 365 for Customer Engagement”
Guest speaker Ken Farmer from Dyn365Pros presented this informative webcast on Microsoft Dynamics 365 Customer Engagement. This webcast included a demo of lead to opportunity process in Dynamics 365 and integration to Microsoft Office in Outlook.

May 24, 2018
Webcast: “Connect It All with Microsoft Dynamics 365 Business Central”
Tensoft hosted an insightful and interactive webinar on Microsoft Dynamics 365 Business Central on Thursday, May 24th at 10.00 am PST. It featured a live case-study and attendees got to hear first-hand experience from a Tensoft customer followed by a brief demo of Dynamics 365 Business Central. For webcast recording, click here.

March 13, 2018
Webcast for Semiconductor, IoT & AI Industries: “How to Manage Demand in a Distribution-Based Model”
For high-tech product companies, it’s critical to capture and manage all the demand signals for the entire value chain, from finished product to end customer. In this webcast, learn how Tensoft DemandOps, a purpose-built SaaS application that delivers demand management with a distribution focus, can help you manage these industry-specific and distributor-based requirements. For webcast recording click here.

Feb 23, 2018
Tensoft Customer Training: “New Features in Tensoft RCM”
Tensoft recently released the next generation of Tensoft’s revenue recognition solution, Tensoft RCM 2018. Tensoft’s Business Systems Consultant, Jason Ochipa, gave an overview of the new features in this customer-exclusive webcast hosted on February 23. To learn more, click here.

Feb 8, 2018
Tensoft Customer Training: “Tensoft FSM Tips and Tricks”
Tensoft hosted a customer-exclusive webcast presented by Tensoft Senior Industry Consultant, Jeff Piaskowski, on February 8, 2018. He shared some Tensoft FSM tips and tricks, covering a wide variety of features in Tensoft FSM including lot traceability, project tracking, etc. To learn more, click here.

Past Conferences, Seminars and Webinars from 2017

Past Conferences, Seminars and Webinars from 2016

Past Conferences, Seminars and Webinars from 2015

Past Conferences, Seminars and Webinars from 2014

Past Conferences, Seminars and Webinars from 2013

Past Conferences, Seminars and Webinars from Earlier Years

Momentum Conference

Testimonials

“I really appreciate your efforts to provide us with such useful webinars and other info. Your customer service is great!!!!"
— Demi Yan, Financial Reporting Manager, Arcsoft

Event Archive


Past events 2017


Past events 2016


Past events 2015


Past events 2014


Past events 2013

Search

Interested in one of our products?

So, you’ve looked through the product information here on our website, and now you’d like to see a live demo, or get some questions answered. Just click below or contact us to get started!

Free Demo

  • Home
  • Products
  • Resources
  • Momentum
  • Blog
  • Revenue, Billing and Contract Management Case-Studies
  • Semiconductor and High Tech Case-Studies
  • Tensoft SemiOps
  • Tensoft Revenue Lens
  • Tensoft DemandOps
  • Privacy Policy
  • Cookie Policy
  • GDPR
  • Your Guide to Fabless Semiconductor MRP
  • Contact Us

Have a question? Email solutions@tensoft.com or call us at +1 408.824.9301 © 2022 Tensoft, Inc. All Rights Reserved.