Tensoft hosted a free webcast on Microsoft Dynamics 365 for Customer Engagement on Tuesday, October 16. Guest presenter and Dynamics 365 expert Ken Farmer, President/CEO of Dyn365Pros presented this introductory session to demonstrate how Microsoft Dynamics 365 supports the needs of modern sales teams.
Ken has over 17 years consulting, implementing, training, and supporting companies in their CRM and technology initiatives. This is a great opportunity to learn about customer engagement, right from your desk!
Webcast Agenda:
- Introduction to Microsoft Dynamics 365 Customer Engagement
- Demonstration of Lead to Opportunity process in Dynamics 365
- Demonstration of Integration to Microsoft Office in Outlook
- How you can work in the application that makes sense for your team
View the webcast recording below: