SAN JOSE, CA – January 10, 2013 — Tensoft, a leading end-to-end ERP and supply chain solution provider for the technology industry, announced today that OAISYS, an innovator in business call recording and contact center management solutions, has successfully implemented Tensoft Revenue and Deferral Management (RDM), a Certified for Microsoft Dynamics solution that automates and streamlines complex revenue recognition processes and provides tight bi-directional integration across the General Ledger and sub-ledgers.
“Our sales model includes resellers, OEM distribution, traditional licenses, subscription sales, maintenance plans and professional services offerings, so there’s considerable complexity in our revenue recognition processes,” said Doug Ames, OAISYS Director of Operations. “We’ve just implemented Tensoft RDM, but we’re already seeing benefits, including streamlined revenue recognition processes and easier reporting.”
“Tensoft RDM was developed from the ground up to support technology companies’ multi-channel sales models and their highly complex revenue recognition challenges,” said Bob Scarborough, Tensoft’s President & CEO. “We’re pleased to be working with OAISYS to help them with their specific revenue recognition needs.”
A recent Customer Interaction Solutions Product of the Year award winner, OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations. The OAISYS voice documentation and interaction management solutions help companies attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management.
About Tensoft RCM Applications for Microsoft Dynamics
Combined with the core financial and reporting capabilities of Microsoft Dynamics ERP, Tensoft Revenue Cycle Management applications, such as Tensoft RDM, provide one central location — and one integrated system — to automate a company’s lifecycle business processes such as billing and contract renewals as well as revenue recognition and FASB compliance management, using fully auditable and traceable processes.
Tensoft provides business management applications to automate industry-specific lifecycle processes for the semiconductor, technology and software industries. Tensoft’s business-ready solutions extend broad, horizontal ERP functionality to complete the most vertically demanding, high-tech needs through critically relevant content, domain expertise, embedded best practices and performance analytics. For over 15 years, technology companies worldwide have relied on Tensoft software and cloud-based services to power and improve their operations. Tensoft is headquartered in Silicon Valley with sales and support offices throughout the U.S., Europe and Asia. For more information, go to www.tensoft.com or call (888) 450-4030 x406.