Getting great customer support is important to you, and we make it our business to provide the best to our customers.
Here are three ways to get support quickly:
1. Tensoft Knowledge Base:
If you’re a Tensoft customer and need support, look for answers in the Tensoft Knowledge Base. There you can review information about Tensoft products, connect with other users, and track your support requests.
Community features:
Users can post topics and request features as well as have other users vote on their suggestions and conversations. The community will also allow users to communicate with each other in a forum.
Case tracking:
Users can see their support cases and the status of those cases.
If you do not yet have access to the Tensoft Knowledge Base, we encourage you to register today.
2. Phone Number:
Call Tensoft support directly at 408.824.9301 extension 1.
3. Email:
Tensoft’s support team is available 24 hours a day — just send an email to support@tensoft.com