This new Tensoft FSM customer case study focuses on a leading supplier of semiconductor solutions for code and data storage. Interviews were conducted in early 2014, but business conditions currently prevent the company’s identity from being publicly released. However, the story is compelling – a lean company that went from shipping very few to over 100 million units per year in just 5 months!
The reason for this rapid expansion was that the company acquired an entire product line from a large public company. “When we acquired the product line, we went from basically zero to running approximately 120 million units per year,” said the V.P. of Operations, who spearheaded the company’s transformation. “For that kind of unit volume, we knew Excel and QuickBooks wouldn’t work. With the sheer volume we anticipated, there was no way to track all that in Excel.”
This was in late 2012. Their agreement with the large public company that was selling their product line was that they would need to completely take over production, supply chain, accounting, customer service, and shipping by April 2013. So, the clock was ticking, and things had to move very quickly.
At that time, the team that would need to do all this included the V.P. of Operations, the CFO, a bookkeeper, and contractor support for sales operations. In addition to more hiring, their first order of business was to select and implement the right business software system, so that they could successfully integrate their significant product line acquisition. For this ambitious project, they needed a provider that already understood their industry as well as a solution that could handle their needs out-of-the-box, with not customization.
To read the entire case study, please click here.