Excel spreadsheets play a big part in how many companies do business, especially in accounting and finance departments. However, using spreadsheets for critical processes in your business can be risky. Watch this short video by Tensoft’s Customercare Manager, Anne Phan, to see some of the risks you should be aware of when you use spreadsheets […]
The Impact of the SaaS Model on Customer Service
The SaaS model is clearly here to stay, and it feels that every day a new offering is born, whether from a brand new start up or from a company with an established history of selling traditional on premise software products. From a customer perspective, the benefits are clear – lower initial upfront costs, higher […]
Customer Care in the Age of Technology
With the advancement of technology and the wide accessibility of the Internet, customer expectations have grown to amazing heights. And businesses are keen to meet these expectations. Information and communication has become readily available at everyone’s fingertips. A company that can provide information as efficiently as they follow up on direct questions from prospective and […]
Tensoft FSM 2017: New Feature Highlight
As you may already know, Tensoft has recently announced a major release. Tensoft FSM 2017 is now available to all customers who want to stay up to date with the most powerful version of Tensoft FSM. Jeff Piaskowski, Tensoft’s Supply Chain and Manufacturing Consultant, joins me today to share a couple new features and functionalities available […]
Top 10 Reasons to Attend Momentum 2017
In just over a month, we will be hosting another grand Tensoft FSM user conference in downtown San Jose! We are excited to bring you another two full days of training straight from the experts at Momentum 2017. Besides the fact that the Tensoft team is studiously preparing an excellent agenda for this year’s event, […]
Tensoft Customers: FSM Training Videos Are Here!
Tensoft is excited to launch a new series of FSM training videos exclusively for its customers. Tensoft customers can log into Tensoft CustomerSpace and can access these short informative videos covering some of the basic functionalities in Tensoft FSM. To learn more about this training series, watch the introductory video below. If there are any […]
Are you ready for Momentum 2017?
Tensoft is excited to announce Momentum 2017, the 12th Annual Tensoft FSM User Conference. This year’s conference will be held at Hotel De Anza in downtown San Jose on September 11 and 12. Exclusively hosted for Tensoft’s Fabless Semiconductor Management (Tensoft FSM) customers, this user conference is once-a-year opportunity to benefit from the presentation sessions […]
Free and CPE-Eligible Training Webcasts for Tensoft Customers
It’s that time of the year again, when the hot summer days dip into brisk autumn. While you may be tempted to stay in on these cool, rainy days, you can remain productive with some free training! Tensoft provides free training opportunities for finance, operations, customer service and sales professionals on a regular basis. If […]
Momentum 2016: The Only ERP/Supply Chain User Conference Just For Semiconductor Professionals
The wait is almost over! Momentum 2016 – the 11th Annual ERP/Supply Chain User Conference for the Semiconductor Industry – is just two weeks away. As always, we’ve been working hard to plan an exciting conference for our Tensoft FSM customers to foster a great learning environment with plenty of networking opportunities. And, we’re excited […]
Top 10 Reasons To Attend Momentum 2015
The 10th Annual Tensoft FSM User Conference is right around the corner! Momentum 2015 is expected to be even better than last year. So we thought everyone might enjoy an infographic of the top ten reasons why you should attend Momentum. For those of you who haven’t signed up yet, we hope that these top […]